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Shipping & Returns

Apparel


Shipping:

We can ship to virtually any
 address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

All domestic orders are shipped through USPS Orders arrive within 3-9 business days depending on inventory and location.We are located in Atlanta, GA so if your shipping state is close to us, you may receive your order sooner.

Your order may be delayed 1 to 2 business days if your shipping address is different from your billing address or if you provide the incorrect billing address. You will be contacted if additional information is required for further verification. We reserve the right to cancel any order due to potential fraud.

Returns Policy:

You may return most new, unopened/Unworn or Washed items within 7 days of delivery for a full refund(all tags must still be attached). You may return for a store credit within 20 days of delivery. Ceesaybanjul.com reserves the right to refuse any return if the item does not fit the criteria listed above. Shipping and handling charges are not refundable.


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

All sale/discounted items are Final sale. 

 

 Furniture

 

 

All domestic orders furniture itmes are shipped through Fedex,ups, or Frieght. Please allow 1 full busniess day to proccess your order. You will recieve Orders arrive within 3-10 business days depending on inventory and location. Furniture ships from warehouse located in illionios Atlanta, GA so if your shipping state is close to us, you may receive your order sooner.

 

Your order may be delayed 1 to 2 business days if your shipping address is different from your billing address or if you provide the incorrect billing address. You will be contacted if additional information is required for further verification. We reserve the right to cancel any order due to potential fraud.

 

 

Returns Policy:

Buyer’s remorse returns will be credited the cost of merchandise less than a 15% restocking fee. Return shipment is the responsibility of the Buyer. All merchandise must be in its original packaging, unused, and resalable. 

For manufacturer defect, please send us photos of the defect via email to info.ceesaybanjul@gmail.com.  In most cases we will ship a replacement at no cost to you.  These types of claims MUST be made within 30 days of receiving your items, and we do not honor the claim if you store the items once received and open them at a later time past 30 days under ANY circumstances.  We may also offer a partial credit on the item to keep as is.

* Please Note: Furnitue will be charge a different shipping rate